95% of orders are produced within 5 working days and then delivered within 15 working days from dispatch. If your order has not arrived after 20 working days please contact us so we can find out what happened.
Please note this is completely normal and nothing to worry about.
At Doggieo, we have multiple international warehouses all over the world to ensure we ship out on the finest quality products and as fast as possible! This also means that sometimes you will receive multiple deliveries / packages for one order.
As all items are personalised and printed on demand (or both) we do not offer any refunds for change of mind however if you have any queries or problems then do send us an email and we shall try our best to help you out! We also do not accept responsibility for any spelling errors, incorrect names or poor quality photo prints.
Refunds or returns will only be accepted within 30 days of your order date.
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